How did you rebuild the people function at Superhuman to operate in the field?

Kenny mendes
Replied byKenny mendes

Chief People Officer at Superhuman

Niche: AI
Revenue: Not Publicly Disclosed/month
Location: San Francisco, California, United States
Started: 2015

Instead of sitting on the sidelines as a coaching and processing function, we put our team directly in the field. When high performers announce their intent to leave, we do not just process their termination. We sit down with them to understand their frustrations, allowing us to resolve issues and retain them.

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