What was the genesis of the Vitality program, and why did you offer free gym memberships?

Adrian Gore
Replied byAdrian Gore

Founder & Group CEO at Discovery Group

Niche: Health & Wellness
Revenue: Approx. 400 Million/month
Location: Sandton, Gauteng, South Africa
Started: 1992

I had an epiphany in the bath that we could dramatically improve health outcomes by making expensive gym memberships free for our policyholders. We designed a points-based reward system where customers earned their free membership by exercising, which laid the foundation for our global Vitality platform.

0
From the Full Interview

This answer is part of a full interview with Adrian Gore, Founder & Group CEO at Discovery Group.

Share this Answer

Found this insight valuable? Share it with your network to help others learn from Adrian Gore's experience.

Cite This Answer

Use this answer in your research, article, or academic work