How do you balance being purpose-driven with the pressure to deliver profits to shareholders?
Replied byDoug McMillon
President & CEO, Walmart Inc. at Walmart
Niche: Retail, Technology, AI
Revenue: $1M+/month
Location: USA
Started: 2015 or
A little over ten years ago, we made big investments in wages, prices, e-commerce, and our tech stack. Our operating income percentage went from above 8% down to just over 4%. Shareholders paid for that so we could change the company. Over time, new income streams helped bring margins back up while keeping prices low and wages higher.
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