How does Shiprocket use transaction data to identify and block fraudulent buyers?
Replied bySaahil Goel
Co-founder & CEO at Shiprocket
Niche: eCommerce
Revenue: Approx. $16 Million/month
Location: Gurugram, Haryana, India
Started: 2012
We track return history, IP addresses, and shipping patterns. If a buyer has a high return rate, we flag them at checkout. We also check for missing address details, like tower numbers, and prompt the buyer to correct them, reducing failed deliveries.
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