What leadership lesson have you learned through this transition?

Sheila Huff
Replied bySheila Huff

CEO at Huff's Towing & Recovery

Niche: Marketplace
Revenue: Approximately $290,000 USD/month
Location: Dallas, Texas, USA
Started: 1970

I've learned that culture cannot be assumed. It has to be intentionally communicated, reinforced, and protected. When key people leave, you realize how important it is to document and share the values that have guided the company for decades.

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