What were the greatest technical hurdles your engineering team faced while constructing the Open platform?

Mo Gharbat
Replied byMo Gharbat

Founder & CEO at Open

Niche: AI
Revenue: Not Publicly Disclosed/month
Location: Middletown, Delaware, United States
Started: 2024

A common misconception in the industry is that assembling an artificial intelligence agent is trivial. While generating basic responses is straightforward, building the surrounding operational harness, multi-channel orchestration, and reliable enterprise integrations requires immense effort. Our initial team of four engineers spent an entire year living and working in two rooms to construct the complete platform architecture, ensuring it could withstand enterprise security, compliance, and volume standards.

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