Why do you disagree with claims that established enterprise software giants are dying because of AI agents?
Replied byJason Lemkin
Founder & CEO at SaaStr
Niche: SaaS
Revenue: Approx. USD 2.5 Million/month
Location: Palo Alto, California, United States
Started: 2012
Incumbents like Salesforce, HubSpot, Klaviyo, and Workday possess deep workflow integration, massive proprietary customer datasets, and established compliance approvals that startups cannot displace overnight. While their public market revenue multiples have compressed from fifteen times revenue down to three or four times, their customer retention remains remarkably sturdy.
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