What scrappy practice still shapes culture?

Replied byAnt Wilson

Co-founder & CTO at Supabase

Niche: Technology, SaaS, AI

Revenue: $500K–$1M/month

Location: Singapore

Started: 2019

First line in every contract: you are frontline support. CFO, intern, anyone. If you see a customer in pain on X or Reddit, jump in, help, pull others in. Small actions stack up and build trust.

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What scrappy practice still shapes culture?

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