What scrappy practice still shapes culture?
Replied byAnt Wilson
Co-founder & CTO at Supabase
Niche: Technology, SaaS, AI
Revenue: $500K–$1M/month
Location: Singapore
Started: 2019
First line in every contract: you are frontline support. CFO, intern, anyone. If you see a customer in pain on X or Reddit, jump in, help, pull others in. Small actions stack up and build trust.
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