What steps is OpenAI taking to safeguard users against psychological dependency and self-harm?

We have invested immense engineering and research resources into ensuring conversational models do not encourage self-harm or substitute for genuine human connection. While AI has the potential to become a powerful mental health support tool, handling crisis situations requires immense care and collaboration with medical professionals. We actively consult psychiatric experts to refine model behaviors, provide crisis interventions, and direct vulnerable individuals toward human professional care.