Who were your very first customers and how did they help you research?
Replied bySaahil Goel
Co-founder & CEO at Shiprocket
Niche: eCommerce
Revenue: Approx. $16 Million/month
Location: Gurugram, Haryana, India
Started: 2012
Our first customer was my uncle's watch brand, which later became Firebolt. Another was a men's tie brand, and the third was a progressive retail brand that paid us to build custom tablets for their physical stores. These early deals helped us understand real merchant pain points.
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