Why did your attempt to build quick-delivery fulfillment centers face merchant resistance?

Saahil Goel
Replied bySaahil Goel

Co-founder & CEO at Shiprocket

Niche: eCommerce
Revenue: Approx. $16 Million/month
Location: Gurugram, Haryana, India
Started: 2012

We built fulfillment hubs to offer cheap two-day delivery, expecting merchants to outsource warehousing. Instead, many merchants refused because they owned their warehouse space and staff, meaning their physical storage cost was effectively zero. We had to adapt to their existing setups.

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