You adapted Simon Sinek’s culture formula to “values plus behavior times consistency.” Why is consistency so important?
Replied byGarry Ridge
Chairman Emeritus, Former CEO & Founder of The Learning Moment at WD-40 Company
Niche: Retail, Production
Revenue: $1M+/month
Location: USA
Started: 2015 or
Culture equals values plus behavior times consistency. Many firms have values and brief good behavior, then drop it. Culture is not fairy dust; you must live values daily, especially when hard. Ignore bad behavior and the structure collapses. Consistency tells people this is real, not posters.
0
From the Full Interview
This answer is part of a full interview with Garry Ridge, Chairman Emeritus, Former CEO & Founder of The Learning Moment at WD-40 Company.
Share this Answer
Found this insight valuable? Share it with your network to help others learn from Garry Ridge's experience.
Cite This Answer
Use this answer in your research, article, or academic work
Related Answers
How important is industry knowledge to your business?
By Paul Guyett
Retail
$1M+/mo
What role does training play in your company?
By Paul Guyett
Retail
$1M+/mo
How does sustainability influence your decisions?
By Paul Guyett
Retail
$1M+/mo
How do you decide when to adopt new technology?
By Paul Guyett
Retail
$1M+/mo
Can you tell us how the business started and what that means to you today?
By Paul Guyett
Retail
$1M+/mo
How has the business evolved over the years?
By Paul Guyett
Retail
$1M+/mo
What leadership lesson stands out from managing a long-established company?
By Paul Guyett
Retail
$1M+/mo