You described your first days as CEO as a “baptism of fire”. What did you learn from taking over in such a turbulent time?

Tan Su Shan
Replied byTan Su Shan

Group CEO & Director at DBS Group

Niche: Banking, AI, Finance
Revenue: $1M+/month
Location: Singapore
Started: 2015 or earlier

COVID was a dry run. It taught us to stress test unknown unknowns and avoid single points of failure. Diversify energy, taxes, supply and demand chains, vendors, clients, currencies. When markets froze on April 2, we just hit that diversification button harder.

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