You had employees publicly appraise you as CEO. Was that not an extremely dangerous thing to do?

Only if you are not confident as a leader. The question I asked myself was what is the role of a leader and why does a leader exist. The role of a leader is to get the best out of the people who work with them. That is it. If you can get the best out of me, you are a leader. If you only measure me and give instructions, you are a manager. If that is the definition, then only the people being led can tell you whether you are doing your job. Even a political leader goes to the people for votes every five years. Why should a corporate leader be immune from the same accountability? Two things happened when we launched this. Employees felt genuinely motivated because they had real power and voice. And managers became very clear about their actual role. The culture shifted from you better do it to can I help you do it.