Before the culture change at WD-40, what kind of leader were you and what had to change?

Garry Ridge
Replied byGarry Ridge

Chairman Emeritus, Former CEO & Founder of The Learning Moment at WD-40 Company

Niche: Retail, Production
Revenue: $1M+/month
Location: USA
Started: 2015 or earlier

I was a 'be brief, be bright, be gone' leader, a turbo D. I equated speed and control with good leadership. It hurt loyalty and safety. I had to understand my impact and shift from boss to coach and servant leader. Scary but necessary.

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