Can you tell us about a key lesson you learned from your time at 7-Eleven?
Replied byJim Keyes
Former CEO of 7-Eleven and Blockbuster at 7-Eleven
Niche: Retail, eCommerce, Production, Marketing
Revenue: $100K–$500K/month
Location: USA
Started: 1927
One of the biggest lessons I learned was the importance of adaptability. 7-Eleven had to pivot when refrigeration took over the ice business. The ability to change with the times and listen to customer needs is crucial in business.
0
From the Full Interview
This answer is part of a full interview with Jim Keyes, Former CEO of 7-Eleven and Blockbuster at 7-Eleven.
Share this Answer
Found this insight valuable? Share it with your network to help others learn from Jim Keyes's experience.
Cite This Answer
Use this answer in your research, article, or academic work
Related Answers
What was the most challenging part of being CEO of 7-Eleven?
By Jim Keyes
Retail, eCommerce, Production, Marketing
$100K–$500K/mo
What was the biggest innovation you brought to 7-Eleven?
By Jim Keyes
Retail, eCommerce, Production, Marketing
$100K–$500K/mo
How did 7-Eleven transition from ice sales to convenience stores?
By Jim Keyes
Retail, eCommerce, Production, Marketing
$100K–$500K/mo
How did being in bankruptcy affect your thinking as a leader?
By Jim Keyes
Retail, eCommerce, Production, Marketing
$100K–$500K/mo
What inspired you to become involved in businesses like 7-Eleven and Blockbuster?
By Jim Keyes
Retail, eCommerce, Production, Marketing
$100K–$500K/mo
Why do you think 7-Eleven became such a successful brand globally?
By Jim Keyes
Retail, eCommerce, Production, Marketing
$100K–$500K/mo
If you had $200,000 to invest in a franchise, which one would you choose?
By Jim Keyes
Retail, eCommerce, Production, Marketing
$100K–$500K/mo