How are you re-engineering the Airbnb search and discovery experience for guests using AI?

Brian Chesky
Replied byBrian Chesky

Co-founder & CEO at Airbnb

Niche: Marketplace
Revenue: Approx. 1.02 Billion USD/month
Location: San Francisco, California, USA
Started: 2008

We built natural language search where you can describe complex trips naturally, and the system automatically configures the filters for you. When you view a property, we now produce AI-generated highlights personalized to your travel history and specific needs, explaining exactly why you will appreciate that specific home. At the bottom of each listing, an intelligent assistant can answer granular questions about the property instantly without needing to message the host. We also introduced side-by-side comparison tools to evaluate multiple homes simultaneously across ratings, amenities, and pricing, alongside interactive neighborhood maps that surface local insights across global destinations.

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