How did meeting Ken Blanchard and learning about servant leadership change the way you ran WD-40?
Replied byGarry Ridge
Chairman Emeritus, Former CEO & Founder of The Learning Moment at WD-40 Company
Niche: Retail, Production
Revenue: $1M+/month
Location: USA
Started: 2015 or earlier
Ken Blanchard taught me servant leadership: make people feel they belong, matter, and can grow. The leader's job is to be an ever learner and teacher keeping the tribe alive. We defined purpose and values, served people so they could succeed, and the numbers followed.
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