How do you identify inefficiencies in a business?
Replied byTravis Kalanick
Co-founder & Former CEO at Uber Technologies Inc
Niche: Technology, AI, Finance, Marketplace
Revenue: $3.7 billion/month
Location: USA
Started: 2009
Start by looking at all the line items where humans are involved-customer support, account management, workflows. Find ways to get more leverage on those roles, often by digitizing or automating them.
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