How do you motivate and lead your small retail team during heavy freight unloading days?

We foster a roll-up-your-sleeves culture where I work side-by-side with our team on the loading dock. Sorting twenty-six pallets in one afternoon is physically demanding. We gamify sorting quotas, celebrate great merchandise discoveries, and reward staff with bonuses when sales targets hit. Mutual respect and direct operational presence keep team morale exceptionally high.