What did you change in the organization to become more of an AI and digital company?
Replied byDoug McMillon
President & CEO, Walmart Inc. at Walmart
Niche: Retail, Technology, AI
Revenue: $1M+/month
Location: USA
Started: 2015 or
We realized we needed to literally change the way we worked. That meant bringing in roles like product management and design, modernizing our tech stack, and putting the customer and member at the center. We also created dedicated leadership for AI and digital so the transformation has clear owners, resources, and a daily focus, not just side projects.
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