What operational framework helped you scale from a one-person garage to five employees?

I initially attempted to handle machining, editing, accounting, and client communications entirely alone, which caused severe burnout. My first critical hire was a dedicated video editor, which freed me to focus on shop craftsmanship and business development. As revenue expanded, we hired skilled woodworkers and a studio manager. Documenting standardized workshop procedures allowed team members to maintain high quality without requiring my supervision.