When should founders start charging customers?
Replied byRahul Vohra
Founder & CEO at Superhuman
Niche: AI
Revenue: $30M/mo
Location: San Francisco, California, USA
Started: 2009
From day one. There were never any free customers at Superhuman. Even our early investors paid for it. The reason is intellectual honesty. If you are not charging, you are not truly learning whether people value what you have built. The money is less important than the discipline it creates.
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