Why did you decide to make River work only in public channels?
Replied byTobi Lütke
Founder & CEO at Shopify
Niche: Technology
Revenue: Not Publicly Disclosed /month
Location: Ottawa, Ontario, Canada
Started: 2006
It was actually a late choice in the process but one of my favorite calls. Offices used to create osmosis learning, where junior and senior engineers absorbed knowledge just by being near each other. Making River work only in public channels recreates that. People naturally start observing how others interact with her, and it normalizes AI use across the entire company very quickly.
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