Why is customer retention so much stronger than the industry average?
Replied byCobi Blumenfeld-Gantz
Co-Founder & CEO at Chapter
Niche: Health & Wellness
Revenue: Approx. 8.3 Million/month
Location: New York, New York, United States
Started: 2020
Retention starts with getting customers into the right Medicare plan from day one. Many companies separate enrollment from retention, but we focus on creating an exceptional initial experience and continuing to support members throughout their Medicare journey.
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