How can businesses misuse AI?

Rory Sutherland
Replied byRory Sutherland

Vice Chairman at Ogilvy UK

Niche: Marketing
Revenue: Estimated $2B+ USD/month
Location: London, United Kingdom
Started: 1948

Many companies focus on replacing people and cutting expenses because that creates an immediate business case. The danger is that they ignore AI's much bigger potential to create new products, services, and markets. If businesses only use AI for efficiency, they may miss its most valuable opportunities.

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This answer is part of a full interview with Rory Sutherland, Vice Chairman at Ogilvy UK.

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