How do you help people accept change when many fear it or feel it is forced on them?
Replied byDoug McMillon
President & CEO, Walmart Inc. at Walmart
Niche: Retail, Technology, AI
Revenue: $1M+/month
Location: USA
Started: 2015 or
I try to be very honest and consistent. We remind everyone of our goal: serve customers and members better so we grow and create more opportunity. We also build a rhythm of being together in person, building trust, and talking through what is working and what is not. When something fails, we acknowledge it, learn from it, and move on.
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