How is AI changing your organisation and your people’s jobs?

Replied byTan Su Shan

Group CEO & Director at DBS Group

Niche: Banking, AI, Finance

Revenue: $1M+/month

Location: Singapore

Started: 2015 or earlier

We moved from classic to generative and agentic AI. It changes everything: AI can read 'one eye, ten thousand lines.' Process and analytics tasks shift to machines, so some jobs change. Our data scientists now focus more on customer interaction and ideation, designing use cases and testing with the models.

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This answer is part of a full interview with Tan Su Shan, Group CEO & Director at DBS Group.

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How is AI changing your organisation and your people’s jobs?

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